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MissionSquare Reports on 2024 Public Service Workforce Trends

On January 9, 2024, the MissionSquare Research Institute (formerly the Center for State and Local Government Excellence at ICMA-RC or SLGE) released information related to its report, Top Public Service Workforce Trends for 2024. The Institute researched how public sector employers can manage and support their current workforce, as well as attract new talent. 

According to the report, although 2023 has been challenging for state and local governments and other public service organizations, it has helped leaders gain insights on workforce management systems and support while attracting new talent. The report provides various strategies and actions that public service employers can take to be “employers of choice” and help to improve retention and recruitment. Based on their research, the key workforce trends to monitor in 2024 include: 

  • Engage new generations of talent;
  • Expand retirement plan auto-features;
  • Support employees’ financial security;
  • Understand and address student loan debt; and
  • Modernize workforce systems and classifications.

According to the Institute, “The demographics and size of the public workforce continues to evolve, particularly with generational change, increased diversity, the impacts of automation, and heightened competition for talent. Paying attention to the trends…can help employers optimize recruitment and retention.”

Further information is available here